The Noel Group introduces MyAssist
Mar 31, 2009
The Noel Group today introduced MyAssist, an affordable, live personal security and assistance application for mobile subscribers. MyAssist is available 24/7, giving mobile subscribers one-touch access to an expert team of personal assistants who can provide immediate support for a wide range of assistance needs, from emergency and medical to travel and concierge.
“MyAssist puts live assistance in the palm of your hand, helping people protect themselves against the unforeseen by backing them up with a team of experts who are always standing by and ready to help. MyAssist is there to provide peace of mind and to help manage life more effectively while you’re on the go,” said Jim Flavell, senior vice president of The Noel Group and a founder of MyAssist. “We are all about putting leading edge mobile technology together with great service-oriented people who really care about solving other people’s challenges. That combination is rare and makes MyAssist the truly unique service that it is.”
MyAssist offers mobile subscribers safety and security assistance, as well as Mobile Personal Assistance and Concierge services, including the following capabilities:
Safety and Security
Emergency Assistance: MyAssist helps subscribers when things don’t go as planned, whether on the road or at home. With access to everything from roadside assistance to a worldwide physician network, MyAssist employs highly skilled experts who can help subscribers in challenging circumstances. MyAssist’s coordinators can arrange for emergency evacuation or transportation assistance should weather or other untimely events affect travel plans. In addition, MyAssist will make emergency contact with family, friends, or physicians anywhere and anytime on the subscriber’s behalf.
Medical Assistance: MyAssist offers referrals to physicians and hospitals with access to more than 700,000 screened medical professionals worldwide. MyAssist ensures subscribers that quality medical help is always within reach, and can help with prescription or corrective/contact lens replacements anywhere.
Live Assistance and Connections
Personal Assistance: Users can access MyAssist for restaurant referrals and reservations whether traveling or at home. Arrange for ground transportation to and from airports and/or hotels and get help locating hard-to-find products and services. MyAssist offers information services, as well as directions, empowering users by helping them to navigate their busy lives.
Travel Assistance: For the “road warrior,” MyAssist offers immediate flight and hotel reservations and acts as a dedicated “virtual” team to help resolve problems related to travel. This includes help finding lost luggage or other items along the way, help rebooking flights, hotel and ground reservations when unexpected changes or interruptions in plans occur.
There are two levels of MyAssist plans available:
For only $3.99 a month, users can access MyAssist’s Safety and Security services, which include travel, medical and emergency problem resolution whenever needed.
For $9.99 a month, users receive unlimited access to all of the Live Assistance and Concierge services offered by MyAssist. To learn more or to sign up for MyAssist, visit www.MyAssist.com, or call 1-877-243-7431.
“MyAssist will be attractive to mobile subscribers, whether they rely on a basic device or the most advanced smartphone, because one thing that’s been missing is access to expert live service and assistance,” Flavell said. “Access to immediate, live help at the push of a button is no longer tied just to the automobile; it’s now available for your mobile phone. With MyAssist, help is always with you.”
About MyAssist
MyAssist is a wholly owned subsidiary of The Noel Group - the company that built Travel Guard - one of the world’s leading travel insurance, emergency assistance and travel services companies. Founded by John M. Noel, MyAssist is powered by some of the same resources and expertise that continue to make Travel Guard a global leader in providing emergency travel and medical assistance, along with general travel and concierge services to more than 6 million travelers annually. In MyAssist, The Noel Group applies its extensive global assistance resources to the unique needs of the Mobile community.
MyAssist is a registered trademark of The Noel Group, Inc. Any other marks used in this document are trademarks or registered trademarks of the manufacturers or marketers of the products with which the marks are associated.
